Shipping & Fufillment
Free shipping on orders over R300.00!
Online orders placed with our Civvio store will be delivered by Fastway Couriers when delivering to major cities, outer lying areas will be delivered via SAPO (South African post office).
Even the smallest item from the Civvio store will be delivered to your door, so please provide us with a physical address that is best for you. Please note that Fastway Couriers will only deliver to a physical address, and no P.O. Box number/addresses. Fastway Couriers requires that each and every delivery be signed and endorsed, as proof of delivery.
View Fastway Couriers terms and conditions and tracking information:
Major City orders: http://www.fastway.co.za
Outer lying orders: https://www.sapo.co.za/
How long does delivery take?
ZONE 1 :) Major City orders:
- Cape Town, Paarl and Stellenbosch
- [1 – 2 working days]
ZONE 2 :) Major City orders:
- Mossel Bay, Knysna, George, Plettenberg Bay, Port Elizabeth, East London, Bloemfontein, Johannesburg and Pretoria
- [2 – 4 working days]
ZONE 3 :) Major City orders:
- Durban, Port Shepstone, Richards Bay, Pietermaritzburg, Harrismith, Vaal, Witbank, Nelspruit, Randfontein, Klerksdorp, Westonaria, Rustenburg, Polokwane
- [3 – 4 working days]
Outer lying orders :)
- Outer lying orders takes up to 3 - 5 working days depending on your location.
In the unlikely event that delivery takes longer than 5 working days, you will be notified.
Where can I find information about my order?
If you would like to determine the status of your order, you can do so through one of the following channels:
Major city Orders: http://www.fastway.co.za/our-services/track-your-parcel
Outer lying Orders: http://trackmyparcel.co.za/track/sapo
Email Civvio: firstname.lastname@example.org